Peloton has agreed to voluntary recalls for thein the US and Canada. The company signed an agreement with the US Consumer Product Safety Commission (CPSC) It’s no longer selling either treadmill in the US. According to CPSC, recalling Tread+ devices ( ) follows more than 70 incidents of people, pets, and objects being pulled under Tread+. Those include 29 reports of injuries to children, such as second-and third-degree abrasions and .
You can return it for a full refund until. If you want to hang onto your Tread+, Peloton will help you move it for free to a space inaccessible to kids and pets. The after each use and require a four-digit passcode to unlock the device. The voluntary recall is for around 125,000 units in the US.
Thefor the newer Tread machines has been issued because the touchscreen can detach and fall, possibly causing injury. It covers around 1,050 treadmills in the US and 5,400 in Canada. No related injuries have been reported in the US, but people in the UK and Canada have reported abrasions, minor cuts, and bruises from falling touchscreens.
You’ll have the option of getting a refund from Peloton. Alternatively, you can wait forthe touchscreen, but there’s no timeline.
The recall agreements follow several weeks of negotiation between Peloton and the CPSC. IN APRIL, Peloton CEO John Foley called the agency’s findings “inaccurate and misleading” and said the company was “troubled” by the CPSC’s call to go public with them. He apologized for Peloton’s response following the agreements.
“The decision to recall both products was right for Peloton’s members and their families,” Foley said. “I want to be clear; Peloton made a mistake in our initial response to theSafety Commission’s request that we recall the Tread+. We should have engaged more productively with them from the outset. For that, I apologize. Today’s announcement reflects our recognition that, by with the CPSC, we can increase safety awareness for our members.”
It’s been a lousy day for Peloton. It just emerged that earlier this year, a researcher discovered a security flaw that compromised, though it’s unclear whether any data was stolen. Peloton has but reportedly didn’t until after TechCrunch’s Zack Whittaker asked the company about it months later. Our editorial team, independent of our parent company, selects all products Engadget recommends. Some of our affiliate links. We may earn an affiliate commission if you buy something through one of these links.