Amazon to create 10,000 new UK jobs in 2021 across online retail and cloud computing divisions

by Joseph K. Clark

Amazon is embarking on a UK-wide hiring spree across its online retail and cloud computing business divisions, committing to creating 10,000 new permanent jobs this year. The company’s job creation campaign will be geared towards increasing the number of permanent roles on offer within its corporate offices, its Amazon Web Services (AWS) cloud computing arm, and its parcel delivery and fulfillment centers. If it hits its hiring target, the company will have more than 55,000 people working for it in the UK by the end of this year.

“Corporate roles will be available in offices in London, Manchester, Edinburgh, and Cambridge across a wide range of fields, including fashion, digital marketing, engineering, video production, software development, cloud computing, artificial intelligence, and machine learning,” the company said in a statement. “In operations, Amazon will open a parcel receive center and four new fulfillment centers, as well as continue to expand its delivery station network, creating thousands of new permanent roles on teams including engineering, HR and IT, health and safety, finance, and those that pick, pack and ship customer orders.”


The company has also publicly committed to invest £10m over the next three years to cover course fees for up to 5,000 of its existing employees to retrain and pursue a career outside the company later. This initiative is offered through the Amazon Career Choice program. The courses covered by the program include software development training schemes, with Amazon offering to pre-pay 95% of the tuition and associated fees, worth up to £8,000 over four years.

Amazon has also pledged to collaborate with accredited chambers of commerce across the UK to identify localized skills shortages to ensure regional training needs are met through classroom-based learning and practical work experience placements and as part of the Amazon Career Choice program. Kwasi Kwarteng, secretary of state for the Department for Business, Energy and Industrial Strategy (BEIS), hailed the news as a “huge vote of confidence in the British economy” and described it as “a prime investment in our retail sector”.

He added: “Over the past year, Amazon’s workforce has pulled out all the stops to ensure consumers have had safe access to goods during this challenging time. Their latest investment will open up a wide range of opportunities for even more workers, helping to develop the skills needed to power tomorrow’s economy.” On the skilling-up aspect of the news, Shevaun Haviland, director-general of the British Chambers of Commerce, said Amazon’s work would greatly benefit society.

“Providing staff with training to plug the skills gaps within the local business community is going to be a key driver to increasing productivity and boosting the economy as the UK recovers from the pandemic,” said Haviland. John Boumphrey, country manager for Amazon UK, added: “We are proud of the front-line roles we offer across Amazon, and we also know that they will be a stepping stone for some in their career journey. For people whose ambitions fall outside our company, we are pleased to support them by paying for training and academic courses to get them to where they want to be.”

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